Support
Questions, problems, and feedback: hello@mybehavioralactivation.com. One person reads and answers, usually within a few days. Please don’t send health details you’d rather keep private.
The activity planner
Where is what I write saved? In your browser, on this device only. Nothing goes to a server. If you open the site on another device, in another browser, or in a private window, it will be empty.
How do I keep a copy? Under Report for a therapist, choose the last 7 or 14 days and use “Print or save the report.” Your browser’s print window lets you save a PDF instead of printing. “Save as a spreadsheet” saves every plan as a CSV file.
I cleared my browser and my plans are gone. Local storage is part of the browser data that gets cleared. There’s no way for us to recover it, because we never had it. Saving the report as a PDF each week is the safest habit.
A plan from last week disappeared from This week. Plans from earlier days that never got an answer move to “Still to answer” in Looking back at the week, so they don’t pile up. You can answer them there or leave them.
How do I start over? “Clear everything in this browser,” at the bottom of the planner, removes every plan, your list, and what you wrote from this browser.
The PDFs
The fillable PDF won’t let me type. Some browser previews don’t support form fields. Download the file and open it in a PDF reader such as Preview, Adobe Acrobat Reader, or the Files app on iPhone.
The app
Behavioral Activation for iPhone, iPad, and Android is coming soon. It isn’t on the App Store or Google Play yet. These answers are for the app.
Where are my entries kept? On your phone or tablet. Nothing goes to us. If you turn on sync, they also go to your own iCloud on iPhone and iPad, or to your own Google Drive on Android.
Why don’t reminders show what I planned? So nothing personal shows on your lock screen. To show the activity’s name instead, turn on “Show activity names” in Settings.
How do I delete everything? “Delete everything,” in Settings, removes what you wrote from the device and from the synced copy, along with every reminder.